The following email was sent to all Teachers on June 2, 2008 11:31:06 AM PDT:
The web based email was upgraded over the weekend (uh-oh) and several people have noticed having trouble with the autofill addresses. If you're using Safari, clearing the cache seems to rectify the problem. It's easy: while in Safari, choose Safari > Empty Cache... (see attached). Then try again.
If you're using Firefox and you have a similar problem, the empty cache solution may help, too. I don't use that Browser, so I'm not sure. FYI
Frank Maggi
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RELATED INFO
I use Firefox quite a bit and have not had any apparent change in email behavior with the new install. However, if you wish to empty Cache or History, etc., attached is one way of doing it.
Also, another problem users have with the autofill function is that they frequently mistype an email address. The system then remembers this mistyped address and autofills it for you. You can fix these by going into Frequent Contacts and deleting the mistypes. The handout linked below explains.
http://www.eusd4kids.org/edtech/pdf/Groupwise%20Autofill.pdf
Brad Pascoe
