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    Web Help Desk

    Web Help Desk is our online technology help and repair requisition system. If you are having trouble with your computer or printer or other technology, you should use Web Help Desk to receive assistance.

    The only time you should not use Web Help Desk is if your network or internet access down. In that case call your school office and they will contact the Technology and Media Services Department.


    To use Web Help Desk:

    From the district web page choose Technology, then Web Help Desk

    User Name: Enter your email name (the part before the @eusd4kids.org).

    Password: Ask your TRT, office, or call Ext. 150.

    Handout: Download file "webhelpdesk_basics.pdf"

    NEW: To add your room number to ALL of your tickets automatically, click here.

    NEW: For info on how to add a note to your ticket from email, click here: Download file "WHD add note to the ticket.pdf"

    How to Create a Request Ticket:

    How to View Your Ticket History:

    How to Use the FAQ Page (Frequently Asked Questions):

    The default password can be obtained from your TRT, school office, or Ext. 150.

    To change your password, click here. This changes the password for Web Help Desk and Moodle. In the future, it may be used to change the password for other district logins.